Two beige outdoor cluster mailboxes with numbered compartments against a brick wall.

USPS-Approved Mailboxes in Massachusetts 

Cluster & Pedestal Multi-Family Options


U.S. Mail Supply provides USPS-approved multi-family mailboxes to developments across Massachusetts. Our mailbox systems offer lasting performance and meet centralized delivery standards for housing projects. Choose from cluster box units (CBUs), pedestal-style boxes and other configurations designed to comply with USPS standards. Contact your local postmaster to confirm installation requirements.

Multi-Family Mailboxes for New Property Developments in MA

Massachusetts’s multi-family housing market continues to see growth, increasing demand for secure, reliable mail delivery systems. Our USPS-approved mailboxes provide convenient access for residents while meeting postal regulations in new developments.

U.S. Mail Supply provides dependable mailbox systems suited for apartments, townhomes and condominiums. Our cluster and pedestal mailboxes deliver long-term durability and straightforward installation.

U.S. Mail Supply Has Multi-Family Mailbox Solutions For

  • Apartment Complexes
  • Condominiums
  • Townhome Communities
  • Student Housing
  • Senior Living Facilities
  • Military Housing
  • Public Housing Authorities
  • Mixed-Use Developments
  • Affordable Housing Projects
  • Property Management Companies
  • Real Estate Developers
  • New Multi-Family Construction Projects
  • Renovation & Retrofit Projects
  • HOAs (Homeowners Associations)
  • Section 8 and Government-Sponsored Housing
Colorful row of modern suburban houses with porches and landscaped front yards under a blue sky.
USPS Mailbox Requirements
Two beige outdoor cluster mailboxes with numbered compartments against a brick wall.

Placement and Height

Mailboxes in Massachusetts must be installed 6 to 8 inches back from the curb or road edge, with the bottom of the mailbox or mail entry point positioned 41 to 45 inches above the ground or road surface.

A close up of an apartment number on a mailbox.

Address Visibility

Each mailbox must clearly display the address number, with numerals at least 1 inch high, placed on the front or flag side for visibility.

A set of black cluster box units next to a street.

Cluster Box Units (CBUs)

For new construction or major renovations, USPS requires the use of STD-4C Horizontal Mailboxes or Cluster Box Units (CBUs). The highest tenant lock must be no more than 67 inches above the finished floor and the lowest must be at least 28 inches above the finished floor.

Hands loading a box into a parcel locker.

Parcel Locker Ratio

In multi-family housing, there must be at least one parcel locker for every five mailbox compartments in new installations.

A row of mailboxes.

Mailbox Supports

Mailboxes placed along public roads in Massachusetts must use steel or wooden posts and meet MassDOT and MASH crash safety standards. Swing-away or cantilever-style supports are recommended to reduce the risk of damage from vehicles.

Man in blue shirt unlocking a community mailbox on a sunny residential street.

Locking & Parcel Delivery

Locking mailboxes are allowed if USPS-approved. The incoming slot must accommodate regular mail and unfolded Priority envelopes. For centralized mail delivery systems, USPS requires parcel lockers for every five tenant compartments.

Black community mailboxes on pedestals near a brick wall and landscaped shrubs.

Mailbox Placement

Curbside boxes should be installed 41–45 inches above the roadway and positioned 6–8 inches behind the curb or edge of pavement. Mailboxes must face the street and remain easily accessible for delivery.

Two beige metal cluster mailboxes mounted against a brick wall.

ADA Compliance

Mailbox installations in multi-family buildings must follow ADA reach range rules. At least one mailbox must be mounted no higher than 48 inches from the finished floor. Parcel lockers must be at least 15 inches above the ground and arrow locks should fall between 36 and 48 inches.

A community of single family homes.

Site-Constructed Single-Family Developments

Developers must coordinate with the USPS during the design phase, as centralized mail delivery with secure parcel lockers is the standard for new communities. If new homes are within one block of existing ones, they may adopt the same delivery method pending USPS review; otherwise, current centralized delivery standards apply.

A mobile home community

Mobile or Trailer Home Developments

Permanent developments must have permanent lot assignments, public road maintenance and typically use centralized, curbside or sidewalk delivery as determined by USPS. Transient developments receive mail at a single USPS-approved location, with park staff handling internal distribution.
An apartment community.

Apartment Communities

Use USPS-approved 4C centralized mailbox units with at least one parcel locker per five mailboxes, installed near main entrances and accessible to carriers. Outdoor units require USPS approval, must avoid streets or sidewalks and include a canopy with lighting and weather protection.

A ring of dormitory housing.

Student Housing & Off-Campus Dormitories

USPS delivers mail in bulk to a designated representative for distribution within dormitories, with no individual mailbox delivery provided. Dormitories—defined by shared living spaces—require early coordination with a USPS Growth Manager and may need named designees to accept mail.

Fastest Growing Multi-Family Property Investments in Massachusetts

Massachusetts continues to experience robust multi-family housing growth, especially in the Greater Boston area. With demand fueled by a strong job market, limited land availability and rising home prices, developers are prioritizing high-density housing near transit and employment centers. Boston leads the state in new apartment construction, with surrounding cities like Cambridge and Somerville playing key roles in regional development. Mixed-use zoning reforms and state-backed housing incentives are helping unlock new opportunities across Massachusetts.

Other Massachusetts cities are also making significant strides in the multi-family sector:

  • Boston-Cambridge-Newton ranks among the top U.S. metros for apartment deliveries, driven by demand from students, professionals and downsizing homeowners.
  • Worcester continues to attract investment in mid-rise multi-family housing near transit and downtown revitalization zones.
  • Springfield is gaining momentum as a more affordable alternative to Boston, with ongoing redevelopment and housing expansion in core neighborhoods.

As Massachusetts communities work to expand housing supply, U.S. Mail Supply supports developers with USPS-approved mail systems built for today’s high-density, multi-unit environments.

Modern apartment buildings with balconies, surrounded by landscaped gardens and colorful shrubs.
Row of modern townhouses with gray siding, white trim, and front porches, set against a clear blue sky.

Top Multi-Family Property Management Firms in MA

A range of top multi-family property management companies are shaping Massachusetts’s rental markets, from upscale apartment portfolios in Boston to suburban communities across Worcester and Cambridge. U.S. Mail Supply serves MA’s thriving markets by delivering USPS‑approved mailbox systems tailored for urban and suburban developments, helping to streamline mail delivery and enhance resident satisfaction.

EDGE Realty Advisors

EDGE Realty Advisors specializes in multi-family, condominium and leasing services throughout Greater Boston and Eastern Massachusetts. Their team emphasizes proactive maintenance and compliance with local housing regulations.

Address: 1660 Soldiers Fld Rd, Brighton, MA 02135

Crowninshield Management Corporation

An Accredited Management Organization (AMO), Crowninshield manages over 5,000 residential and commercial units in Cambridge and the North Shore. Known for its standards-driven approach and tenant-focused services.

Address: 9 Atlantic Ave, Marblehead, MA 01945

Choose U.S. Mail Supply for Your Multi-Family Mailbox

  • USPS Compliance Guaranteed
  • Constructed With High-Quality Materials
  • Custom Design & Sizing Options
  • Nationwide Delivery Network
  • Woman-Owned Business
  • Installation Support
  • USPS & Unit Quantity Guidance
  • Volume Discounts
  • Solutions For Every Multi-family Property Type
Equip your multi-family development with the best USPS-approved mailboxes in Massachusetts. Contact U.S. Mail Supply today for a consultation and to explore our range of cluster, pedestal and other mailboxes for multi-family properties.
Where can I buy mailboxes in Massachusetts?

USPS does not sell mailboxes. In Massachusetts, you can buy USPS-approved units from U.S. Mail Supply, hardware suppliers or specialty dealers. Available types include residential, commercial, centralized and wall-mounted models.

Mailboxes labeled “Approved by the Postmaster General” and “U.S. Mail” qualify under federal USPS guidelines. Check with your local post office for any additional local requirements before installing.

Purchase a USPS-approved mailbox and install it following USPS guidelines. For new builds or replacements, confirm compliance with placement and sizing standards.

Custom mailboxes are allowed if they meet USPS standards for construction, visibility and size. Always get postmaster approval before using a custom box.

Curbside mailboxes must be installed 6–8 inches from the curb and 41–45 inches off the ground. Posts should be secure and buried less than 24 inches. Wall-mounted or centralized mailboxes (like STD-4C or CBUs) must meet USPS and ADA requirements.

Private services like UPS, Amazon and FedEx deliver in Massachusetts, but only USPS may use USPS-approved mailboxes. Set up a separate delivery box for private carriers if needed.

Yes. Businesses, universities and multi-family properties can install custom mail services if they follow USPS STD-4C and ADA rules. Centralized units must meet security and accessibility standards.

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