How many cartons is the cluster box unit shipped in?
Regardless of model ordered (8, 12, 13, 16-door, etc.), you will receive two cartons per cluster box unit ordered. One box will contain the pedestal (approx. 25lbs), and the other, larger carton will contain the mailbox module (depending on the unit ordered, approx. 100-150 lbs.). If ordering our “decorative” cluster box units, you will receive additional cartons that will contain the decorative roof cap and/or pedestal cover.
Please count the number of cartons that you receive, make sure that your count corresponds with the number of mailboxes that you ordered AND the carton count on the delivery receipt that the freight company provides. Also, upon receiving the goods, please make a visual inspection of the cartons being received, and note ON THE DELIVERY RECEIPT provided by the freight driver any damage that you observe. Ideally, your count and inspection of the shipment should be made with the truck driver still present.